Get the Security of Industry-Leading Warranties

Every Comfortmaker® home comfort product is backed the way it’s built—to be the best. Comfortmaker systems come with the confidence of long-lasting warranties. You can even extend coverage through dealers who participate in the HELP® (Homeowner’s Extended Labor Program) extended warranty program.

No Hassle Replacement™ Limited Warranty

The Comfortmaker No Hassle Replacement™ limited warranty assures of continued comfort—no worries, no questions. You get a replacement unit if a major component (the compressor, covered coil, or heat exchanger) should fail during the covered period. Ask your dealer for details.

Standard Warranty

Your Comfortmaker home air conditioner, heat pump, or furnace carries a limited warranty on all functional parts. Most Comfortmaker units feature an outstanding 10 year parts limited warranty. Comfortmaker units featuring R22 refrigerant carry a solid 5 year parts limited warranty. Other key components, such as heat exchangers, may carry a longer limited warranty. Look for specific details in the product description, check the Warranty Certificate, or ask your dealer for information.

Protecting Your Warranty

You are required to provide proof of yearly maintenance service by a qualified service technician to keep your warranty valid. The dealer also needs the serial number and model number of your unit, so keep your original receipts. For assistance in filing claims, your dealer can contact the distributor, who is supported by International Comfort Products, LLC (ICP).

To register your product for warranty coverage visit http://www.icpusa.com/productregistration.

To find a Comfortmaker dealer, use the Dealer Locator or check your Yellow Pages.

The HELP® Extended Warranty Program Gives You Peace Of Mind!

The Homeowner’s Extended Labor Program saves you any worry about any bills because it picks up where your parts warranty stops. You can get five, seven or ten years of added protection. The HELP® extended warranty covers all labor and all other costs of any repairs due to a mechanical failure.

FAQs

What if I change dealers?

Your installing dealer is responsible for service for the first four months. Then the HELP® contract goes into effect. At that time, if your installing dealer is not available or you wish to change, there are 20,000 registered HELP® dealers nationwide to provide you with service.

Is preventative maintenance required?

Like any major investment, such as your automobile, your heating and cooling system requires routine preventative maintenance. This maintenance is also required to keep you in compliance with the standard limited warranty of your equipment. The HELP® contract does not cover routine maintenance costs, but it does cover component failures or other repairs not associated with this routine maintenance.

What does HELP® exclude?

For a detailed description of exclusions, please see original contract. For more information, please call your installing dealer. If you need to contact the Extended Warranty Department, e-mail us at help@icpusa.com.